Our privacy promise
Plain language, because that is the only honest kind.
Whose data this is
Your child's record belongs to you. Every profile, conversation, activity, session, document, and observation is scoped to your account. You can export the entire record as a file, or permanently delete it, at any time, from the Guide page. Delete means delete: rows and uploaded files are removed, not hidden.
What we collect and why
Only what makes the experience fit your child: what you tell the Guide, how activities go (taps, completions, retries), your feedback, and any documents you choose to upload. Nothing else. We never collect more than the product needs.
Documents and images you upload
Files you upload or paste into the chat (assessment summaries, school reports, screenshots of an IEP) are stored privately on our own server, scoped to your child's record, and are never shared, sold, or used for anything except shaping your child's activities. Their contents, including images, are sent to our AI provider when generating activities, under a contract that forbids the provider using them to train models. Deleting a document, or the child record, removes the file itself.
Speaking activities and the microphone
Speaking activities and the dictation button use the speech recognition built into your browser. Being straight with you about what that means: in most browsers, including Chrome, the audio is sent to the browser maker's own servers to be turned into text, under their privacy policy, not ours. Attune never records or stores your child's voice, and never sends audio anywhere itself. What we keep is only whether an attempt was accepted and how many tries it took. If you would rather no audio left the device at all, skip speaking activities and the mic button; everything else in Attune works without them.
Feedback you send us
When you send feedback, from the feedback page or after a session, your message, your email address, and the name of the activity it was about are emailed to the Attune team so a human can read and reply. Nothing else from your child's record travels with it.
What we never do
- No advertising, no ad trackers, no analytics scripts on any page your child can reach.
- No selling or sharing data with third parties, ever.
- No AI training on your child's data.
- Nothing renders to your child without passing a safety filter.
What Attune is not
Attune is not a diagnostic tool and is not a replacement for speech therapy, occupational therapy, or any clinical support. It makes no medical claims.
Questions
Write to us at info@onterra.ng and a human will answer.